Privacy Policy

At H2o Xpress® Rod, Baits, Crankbaits, Reel, Tackle Bag, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make purchases from us.

Collection of Information

We collect information about you in various ways when you visit our site or purchase our products.

Information You Provide Directly

We collect information that you provide directly to us, such as:

  • Contact information, such as your name, email address, phone number and address when you create an account, make a purchase, contact customer service, or otherwise communicate with us.
  • Payment information, such as your credit or debit card details when you make a purchase.
  • Profile information that you provide for your user account, such as profile photo, birthdate, and preferences.
  • Information you provide in public forums on our website and social media pages.
  • Information you provide when you participate in contests, surveys or promotions.
  • Information you provide when you subscribe to our email newsletter.
  • Information you submit in order to utilize website services.

Information From Your Use of Our Website and Services

We collect information about your interactions with our site and services, such as:

  • Device information such as your IP address, operating system version, browser version, MAC address, identifiers associated with cookies or other technologies that may uniquely identify your device.
  • Site activity information such as pages you visit, how long you stay on a page, number of clicks, referring site, search queries, date and time of access.
  • Cookies that identify your browser or device. You may disable cookies, but this may affect your ability to use some features of our site.

This data allows us to understand how visitors use our site, identify issues, improve our services, and tailor content and recommendations.

Information From Other Sources

We may also obtain information about you from third party sources to assist in providing our services. For example:

  • Social media accounts when you choose to connect them to your account with us.
  • Third party services about individuals who may be our customers.
  • Marketing partners who provide us with information about potential customers.
  • Aggregated demographic or statistical data from third party providers.

Use of Information

We use your personal information for a variety of business purposes including:

  • To provide our products and services to you.
  • To communicate with you about your account, purchases, subscriptions, and requests.
  • To market and advertise to you, which may include email campaigns, interest-based ads, product recommendations.
  • To improve our services, site, and customer experience.
  • To customize and tailor content and site layout.
  • To conduct analytics and perform statistics regarding your use of our site and services.
  • For fraud detection and prevention.
  • For compliance with legal obligations and requirements.
  • As disclosed at the time you provide your information or otherwise with your consent.

Disclosure of Information

We will not disclose your personal information except in the following circumstances:

  • To service providers and partners who assist us in operating our business, website, marketing, and administering our services. We require these parties only collect, use and disclose your information to the extent required for them to perform their functions.
  • Where required by law or legal authorities.
  • If required to protect our rights, users, systems or property.
  • In connection with any merger, sale of company assets, financing or acquisition. We will notify affected users if any such transfer occurs.
  • With your consent or at your request.

We do not sell or rent your personal information to third parties. Any third parties who receive or have access to your information are restricted from using it for any other purpose than to provide services requested by us.

Third party advertising partners that display ads on our website may use cookies or similar technologies to collect information about your use of our site and other sites over time so that they may play or display ads that may interest you on our site and elsewhere. However, they will not have access to information that can identify you on an individual basis.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmitting or storing data over the internet is guaranteed 100% secure. While we strive to protect your information, we cannot guarantee the absolute security of any information you transmit to us.

Your Choices Regarding Your Information

You have certain rights and choices regarding how we use your information.

Accessing or Modifying Your Information

You may access, review, update, or correct inaccuracies in your personal data by logging into your account and updating your account profile. You may also request deletion of your account by contacting our support team.

Opting Out of Communications

You may opt out of receiving certain communications from us by using the unsubscribe link within each email or updating your account settings preferences. However, you will continue to receive transactional messages regarding orders or account activity.

Cookies

Most browsers accept cookies automatically, but can be configured not to or to notify you when a cookie is being placed on your computer. Disabling cookies may interfere with your ability to use some features of our website.

Advertising and Online Tracking

You may limit certain online tracking by disabling cookies in your browser settings. This may affect the ads you see on other websites. You may also opt out of receiving interest based ads from many online advertising companies by following the instructions at http://optout.aboutads.info.

Additional Rights for Certain Jurisdictions

California Resident Rights

If you reside in California, you have the right to request a list of what personal information we have collected, used, disclosed or sold about you in the past year and access a copy of it. You also have the right to request that we delete any personal information we have collected from you. To submit an information request or deletion request, please contact our support team. Please be aware requests are limited by law and we may need to retain some information pursuant to legal or contractual obligations.

European Union Data Subject Rights

If you reside in the European Union, you may have additional rights under the EU General Data Protection Regulation (GDPR) related to your personal information, including the right to access your personal information, request correction or deletion of your personal information, object to our processing, request portability of your information, and complain to your data protection authority.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect or solicit personally identifiable information from children under 16 without verifiable parental consent. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 16 has provided us with personal information without parental consent, we will delete the information as soon as possible.

Changes to this Policy

We may update this Privacy Policy from time to time as we add new products and features, as we improve our site and services, and as laws and regulations change. Any changes will become effective upon posting of the revised Privacy Policy.

We encourage you to periodically review this page for the latest information on our privacy practices. The effective date at the top of this policy indicates when the policy was last revised. By continuing to use our services after any changes become effective, you agree to abide by the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact our support team.

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